Delivery Information

At Cotton and Chintz we offer a range of delivery options to suit you. Please note however that we can only deliver to customers within the UK and Northern Ireland.

Standard Delivery

Standard delivery is FREE on all orders of £350 and over. This is subject to availability on orders delivered to the mainland UK only and does not include gift vouchers or Express Delivery.

Delivery Options:

Collection from Store: FreeDelivery

Delivery

Uk excluding Highlands, Islands and NI
0-5ms         £6.70 ex VAT
5-10ms       £12,98 ex VAT
10-20ms    £16.40 ex VAT
20-30ms   £28.51 ex VAT
30ms plusUk -Highlands, Islands & NI

Uk -Highlands, Islands & NI
0-5ms          Price on request
5-10ms        Price on request
10-20ms     Price on request 
20-30ms     Price in request
30ms plus   Price on request

Allow 3-5 days delivery excluding weekends and Bank holidays.

If we are unable to meet the promised delivery date ie. in the unlikely situation of us not having the item you require in our central stock, we will contact you on the same, or the next business day, to advise. Please be aware that large meterage orders may have a longer lead time to ensure fabric is delivered as one piece from the same dye-batch.

General Delivery Information

Please note that once your order has been despatched we are unable to change a delivery address. Please allow an extra working day for deliveries over UK Bank Holidays.

We process online orders Monday to Friday (10:00am – 17:00pm). Orders received before 1pm (Monday to Friday) will be dealt with that working day. Orders received after post-1pm (Monday to Friday) will be dealt with the following working day. Orders received on Saturdays, Sundays and Bank Holidays will be dealt with the following working day.

On rare occasions, some items may be delivered outside the published timed windows.

Made to measure items take up to eight weeks to deliver from the date you place your order. We will keep you fully informed of delivery times on this service.

Taxes & Duties

Deliveries outside the UK are subject to customs, legal, regulatory and certain practical restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from us.

Please ensure that you enter the correct international delivery address and postcode. If the address is entered incorrectly or if customs duties or formal customs entry are required, the delivery may be delayed. We are unable to offer you any assistance if either issue arises.Please note that many countries have import restrictions on certain products or materials. You are responsible for checking with the local customs authorities before placing an order for international delivery. We are unable to offer you any assistance in this regard.

Please note that many countries have import restrictions on certain products or materials. You are responsible for checking with the local customs authorities before placing an order for international delivery. We are unable to offer you any assistance in this regard.

If the international delivery is outside the EU, is it advisable to keep your total basket value below the customs duty threshold of the destination country. Please check thresholds and duties for the international delivery address before placing an order.

You are responsible for assuring that the product can be lawfully imported to the destination country.

When ordering from us, the recipient is the importer of record and must comply with all laws and regulations of the destination country.